For travel advisors
An African Safari DMC for North American Advisors
Partnership
A trusted partner on the ground
If you plan African safaris for North American clients, we handle the arrangements on the ground while you remain your traveller’s primary point of contact. Any enquiry that comes to us directly from your client is referred back to you.
- Proposals
- For East Africa, we aim to share a written proposal within 48 hours. For Southern Africa, we allow a little more time to develop a considered proposal, particularly for complex requests.
- Client calls
- We are happy to join discovery calls with you and your clients.
- Commission
- Commission terms agreed in advance, with payments made on schedule.
- Branded itineraries
- Professionally prepared itinerary documents that you can present under your own brand.
Questions
What advisors ask us
Do you work with advisors outside the US and Canada?
Yes. Eden Heritage Expeditions works with travel advisors around the world. The way we work is set up for advisors in the US and Canada in particular: we quote in US dollars and schedule calls at times that suit North American time zones.
Which countries do you cover?
We arrange safaris across eleven countries in East and Southern Africa and the Indian Ocean: Kenya, Tanzania, Uganda, Rwanda, Seychelles, Mauritius, South Africa, Zimbabwe, Zambia, Botswana and Namibia. We can combine two or three of them in one journey.
How does commission work?
Commission is agreed with each agency. Tell us how you prefer to work and we will set the terms out in writing before your first proposal, with payments made on schedule.
Will you contact my clients directly?
No. Your clients remain yours, and you stay their primary point of contact throughout. If a client of yours contacts us directly, we refer them back to you.
How quickly will I receive a proposal?
For East Africa, we aim to share a written proposal within 48 hours. For Southern Africa, we allow a little more time to develop a considered proposal, particularly for complex requests.
Will you join calls with my clients?
Yes. We are happy to join discovery calls with you and your clients. Nairobi is 7 to 8 hours ahead of New York and 10 to 11 hours ahead of Los Angeles, depending on the time of year, so we usually meet in our afternoon or evening, which is your morning.
Can itineraries carry our agency's branding?
Yes. We prepare itinerary documents that you can present to your clients under your own brand.
Are you licensed?
Yes. Eden Heritage Expeditions is a Kenyan company, based in Nairobi and licensed by the Tourism Regulatory Authority of Kenya (TRA). We quote in US dollars, in writing, with everything included in the trip clearly set out.
Trade enquiry
Work with Eden Heritage
We work with travel advisors to plan considered safaris across East and Southern Africa. Tell us a little about you and your business, and we’ll be in touch to explore how we can work together.